Privacy Policy 

1. Information We Collect

We may collect and process the following types of information:

• Personal Information

  • We collect information such as your name, email address, phone number, company name, job title, and other details when you register, request information, or communicate with us.

• Usage Data

  • We automatically collect data about your interaction with our website, including IP address, device type, operating system, browser type, browsing history, and page visits, using cookies and similar tracking technologies.

• Communication Information

  • We collect phone numbers and relevant information for SMS communications with U.S.-based businesses in compliance with A2P (Application-to-Person) messaging regulations.

• Payment Information

  • For billing purposes, we may collect payment information, such as credit or debit card details and billing address, through secure third-party payment processors.

2. How We Use Your Information

We use the information collected for the following purposes:

• Providing Services

  • To manage and deliver our virtual assistant placement services and facilitate interactions between your business and our virtual assistants.

• Customer Support and Communication

  • To respond to inquiries, fulfill requests, and conduct follow-up communications, including scheduling, onboarding, and support.

• SMS Communications and A2P Compliance

  • To communicate with businesses via SMS, in line with your preferences. You may opt out at any time by replying "STOP" to any message.

• Marketing and Promotional Purposes

  • To send information about our services, industry updates, or promotional offers. You may unsubscribe from marketing communications at any time.

• Website Improvement and Analytics

  • To analyze user behavior, improve website functionality, and enhance our services based on user interactions.

3. Sharing and Disclosure of Information

We do not sell or rent your information. We may share it under these circumstances:

• With Service Providers

  • We may share information with third-party providers, for SMS and call management, and secure payment processors for billing purposes. These providers are required to follow strict confidentiality and data protection standards.

• To Comply with Legal Obligations

  • We may disclose information as required by law, including for compliance with A2P messaging regulations or in response to lawful requests by public authorities.

• Business Transfers

  • In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

4. Security of Your Information

We prioritize the security of your information and implement appropriate technical and organizational measures, including encryption, secure storage, and restricted access, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interaction with our website. This helps us analyze usage patterns, improve website functionality, and enhance the user experience. You may adjust your browser settings to disable cookies, though this may limit certain website functionalities.

6. A2P Messaging and Opt-Out Information

To ensure compliance with A2P messaging regulations, we send SMS communications only as permitted by law and user preferences. You have the right to opt out of SMS communications at any time by replying "STOP" to any SMS message. Once opted out, you will not receive further SMS communications unless you re-enroll.

7. Your Privacy Rights

Depending on your location and applicable data privacy laws, you may have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.

• Right to Correction: You can request correction of any inaccurate or incomplete personal information.

• Right to Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

• Right to Restrict Processing: You may request restrictions on how we process your data.

• Right to Object: You can object to the processing of your data for direct marketing purposes.

• Right to Data Portability: You may request to receive your information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy regularly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:​ andrew.murillo@vataskpros.com or marshall.willia@vataskpros.com 

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